Last Updated: August 24, 2025
When you use the IntroLend.com website, you expressly understand and agree to the following terms:
1. NO WARRANTY
Your use of the service and all information, products, and other content (including that of third parties) included in or accessible from the service is at your sole risk. The service is provided on an "AS IS" and "AS AVAILABLE" basis.
IntroLend.com expressly disclaims all warranties of any kind as to the service and all information, products, and other content (including that of third parties) included in or accessible from the service, whether express or implied, including, but not limited to, the implied warranties of:
IntroLend.com makes no warranty that:
(i) The service will meet your requirements;
(ii) The service will be uninterrupted, timely, secure, or error-free;
(iii) The results that may be obtained from the use of the service will be accurate or reliable;
(iv) The quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations;
(v) Any errors in the technology will be corrected; or
(vi) The service will be compatible with your computer, mobile device, or other equipment.
Any material downloaded or otherwise obtained through the use of the service is done at your own discretion and risk, and you are solely responsible for any damage to your computer system, mobile device, or loss of data that results from the download of any such material.
No advice or information, whether oral or written, obtained by you from IntroLend.com will create any warranty not expressly stated in these terms.
2. NOT A CREDIT REPAIR ORGANIZATION
IntroLend is not a credit repair organization as defined under federal or state law. We do not provide credit repair services. We do not claim to be able to "clean up," "fix," or "improve" your credit record, credit history, or credit rating. We are a neutral technology platform that allows consumers to monitor their credit and communicate with their creditors.
Only the credit bureaus can remove or correct inaccurate, unverifiable, or outdated information from your credit report. Neither you nor any company can remove accurate and current information from your credit report.
3. NOT PROFESSIONAL ADVICE
The information provided through IntroLend.com is for general informational purposes only. IntroLend.com does not provide, and the service should not be construed as providing:
If you need legal, financial, tax, investment, or other professional advice, you should consult with a qualified professional in the appropriate field. IntroLend is not a substitute for professional advice tailored to your individual circumstances.
4. LIMITATION OF LIABILITY
You agree that neither IntroLend.com nor any of its affiliated financial service providers will be liable for any harms, which lawyers and courts often call direct, indirect, incidental, special, consequential, or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, even if IntroLend.com has been advised of the possibility of such damages, resulting from:
(i) The use or the inability to use the service;
(ii) Any products, data, information, or services purchased or obtained or messages received or transactions entered into, through or from the service;
(iii) The use, inability to use, unauthorized use, performance, or non-performance of any third party site, even if the provider has been advised previously of the possibility of such damages;
(iv) Any change to your credit score, credit capacity, or creditworthiness based on actions taken through the service;
(v) Any response or lack of response from creditors or credit bureaus to actions you take;
(vi) Unauthorized access to or alteration of your data or transmissions; or
(vii) Any other matter relating to the service.
TO THE EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF INTROLEND.COM FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO INTROLEND.COM FOR THE SERVICE DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. In such states, our liability shall be limited to the maximum extent permitted by law.
5. INDEMNIFICATION
You agree to protect and fully compensate IntroLend.com and its officers, directors, employees, agents, affiliates, licensors, and licensees from any and all third party claims, liability, damages, expenses, and costs (including, but not limited to, reasonable attorneys' fees) caused by or arising from:
6. THIRD PARTY CONTENT AND LINKS
The service may contain links to third-party websites, services, or content that are not owned or controlled by IntroLend.com. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
You acknowledge and agree that IntroLend.com shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such third-party content, goods, or services.
7. GOVERNING LAW
This Disclaimer is governed by the laws of the State of Delaware, without regard to its conflict of law principles. For dispute resolution, please see the Arbitration and Dispute Resolution provisions in the IntroLend Terms & Conditions.
8. CHANGES TO THIS DISCLAIMER
We reserve the right to modify this Disclaimer at any time. Changes will be effective when posted on our website. Your continued use of the service after any changes constitutes your acceptance of the modified Disclaimer.
9. CONTACT US
If you have questions about this Disclaimer, please contact us:
Phone: (800) 707-2292
Email: support@introlend.com
Mail: IntroLend 400 North Harbor Drive Suite D Davidson, NC 28036